The last laugh.

Remember our broken remote control?

We used it like this for months.

The cable provider wanted to bill us for a replacement. For twice as much as it costs to buy a universal remote from the electronics shop.

Our new remote. Fancy.

After the cable provider billed us for the new remote, apparently they received our old remote.

Eventually the courier remembered to pick it up.

And then the cable provider surprised us. Without being prodded, they removed the charge for the new remote control from our bill.

In the end we sent them an old remote control from before The Switch to digital.

We like to imagine the cable provider was all, duh, of course this remote control didn’t work.

Us – 2. Cable provider – 0.

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